Customer Service specialist/Office administrator

☑ Основной блок:

Опыт работы: 1–3 года.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 11300422 добавлено в базу данных: Суббота, 22 февраля 2025 года.

Дата его обновления на этом интернет-ресурсе: Вторник, 18 марта 2025 года.

☑ Репутация компании "ANCOR Industry":

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☑ Подробности о вакантном месте:

Internetional company, manufactures cable glands, cleats and associated products for installation in marine, industrial and explosive environments.

The overall aim of the role is to oversee the day to day office based activities relating to business. The role is crucial as to ensure the smooth running of the regional business. The role covers many elements including sales and marketing, financial and administrative management.

Обязанности работника:

Customer Services

• Work with company clients and provide exceptional customer services
• Provide quotations from day to day business enquires
• Processing orders from regular customers
• Creating picklists for orders and ensuring they are accurately and promptly picked, packed and dispatch to the end customer
• Work with third party logistic companies and brokers to coordinate timely delivery of orders to customers
• Ensures customers are regularly informed about the status of orders, delivery times and the availability of goods
• Create and issue pro forma invoices and ensure payments are received prior to shipment date as detailed on the customer order date in IFS.
• Ensure customer contract pricing is up to date and in held IFS
• Manage customer complaints and NCRs, addressing corrective actions where required
• Organise and conduct inventory counts in the warehouse, once per quarter, capturing inventory results into the system as to ensure accuracy of inventory

Finance

• Liaise with customers to ensure payments are received on time and ensure outstanding debt is managed promptly
• Assist in making sure suppliers invoices are received and upload on to IFS and they are paid in a timely manner, keeping the parent company updated on payments
• Review daily financials as to ensure the month sales are on track, report any issues to the finance department
• Produce a monthly spend forecast for the head of department and monitor progress
• Generate payment invoices when goods are shipped from the warehouse

Marketing

• Support in the organisation of exhibitions and events attended by the company
• Provide assistance in translating marketing materials
• Maintaining records of marketing materials, providing data on write-offs in accounting

Other

• Order office supplies, stationary, water, coffee, etc.

Требования к работнику:

• Ability to speak and read English
• Customer service experience
• Good working knowledge of Microsoft (Word, Excel, Power Point)

Условия труда:

• Official salary
• Annual bonuses
• Medical insurance
• Mobile phone

☑ О компании:

Логотип (эмблема, торговая марка, бренд) компании:

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