Заместитель менеджера отдела размещения в ночную смену/ Assistant Front Office Manager - Night shift

Вакансия № 18016381 от компании Hyatt Regency Moscow Petrovsky Park на Электронной Службе Занятости Населения Москвы.

☑ Основной блок:

Опыт работы: 1–3 года.

Тип занятости: полная занятость.

График работы: сменный график.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

Это объявление № 18016381 добавлено в базу данных: Четверг, 30 января 2025 года.

Дата его обновления на этом интернет-ресурсе: Вторник, 18 марта 2025 года.

Прочитано соискателями - 159 раз(а);
Отправлено откликов - 0 раз(а);

Duties:

To strictly adhere to the established operating expenses and that all costs are controlled.
To obtain and account for the correct room revenue In the absence of the Front Office Manager
To ensure that all room rate, guest data is posted and correct into the hotel property management system before and after Night Audit
To account for all rooms related rebates for the day.
To identify and correct any errors, ensure that all room discrepancy are checked and followed-up.
To ensure that guest history is maintained accurately and up-to-date.
To liaise with housekeeping and other related department on operation.
To have a thorough understanding and knowledge of all Rooms related service and product and upsell alternatives.
To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
To establish a rapport with guests maintaining good customer relationship.
To ensure that the cashiering procedures are strictly adhered to.
Ensure that all data in the PMS is entered correctly before the rollover procedure starts.
Controls all figures after rollover and ensures that all data is correct before distributing the reports.
Prepares the required reports for distribution.
Communicates incidents and special events following the established procedures to the concerned colleagues and departments.

Requirements:

Обратите внимание на веб-сайт компании - http://hyattregencymoscowpetrovskypark.com/ - с подробной информацией об организации, в том числе контактными телефонами.

Логотип (эмблема, торговая марка, бренд) компании: