Feedback Manager

☑ Основной блок:

Опыт работы: 1–3 года.

Тип занятости: полная занятость.

График работы: гибкий график.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 18489230 добавлено в базу данных: Пятница, 31 января 2025 года.

Дата его обновления на этом интернет-ресурсе: Вторник, 18 марта 2025 года.

☑ Репутация компании "Яндекс.Практикум":

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☑ Подробности о вакантном месте:

Practicum by Yandex is an online educational platform. We help people who want to change their lives jumpstart new careers in tech. Our team includes dozens of specialists from various fields, all working together to produce quality educational content. Practicum courses incorporate professional knowledge that you won't find in any textbook, finally bridging the gap between short-term MOOCs and full-time bootcamps.

Each course includes full access to our interactive platform, projects based on real-life data, code reviews, and tutor support from experienced developers.

We are looking to hire a Feedback Manager for our second-line support team to work on English-language educational content from our Data Analyst/Scientist programs.

The ideal candidate is skilled at fixing technical issues and bugs and making other corrections based on feedback from students.

As a feedback manager, you will:

• Read and evaluate bug reports from students and beta testers.
• Suggest and make appropriate changes to lesson content, tasks, and code.
• Review data to pinpoint parts of the course where students struggle and find ways to eliminate difficulties.
• Provide feedback on the second-line support team's work processes and help optimize them.

I want to be a feedback manager. What are the job requirements?

• 1+ year of experience in data science or a related field.
• Knowledge of English (B2 or better).
• You can understand complex concepts quickly.
• You have good problem-solving skills.
• You love to help answer a lot of questions (this job requires good communication skills).

What we offer:

• Remote work, flexible hours.
• Ful-time or part-time (25+ hours/week).
• A chance to work with a great team of professional editors, developers, translators, and authors.
• Variety: our programs are full of examples drawn from various industries. No two tasks will be exactly the same.
• An opportunity to contribute to a product that thousands of people around the world will see.

☑ О компании:

Логотип (эмблема, торговая марка, бренд) компании:

Сфера деятельности компании: Информационные технологии, системная интеграция, интернет; .

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