IT Network Services Zone manager for CIS

☑ Основной блок:

Опыт работы: более 6 лет.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 2414699 добавлено в базу данных: Воскресенье, 16 февраля 2025 года.

Дата его обновления на этом интернет-ресурсе: Воскресенье, 16 марта 2025 года.

☑ Репутация компании "Schneider Electric":

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☑ Подробности о вакантном месте:

As a global specialist in energy management with operations in more than 100 countries, the Group’s 144,000 plus employees, Schneider Electric offers integrated solutions across multiple market segments, including leadership positions in Utilities & Infrastructures, Industries & Machine Manufacturers, Non-residential Buildings, Data Centers & Networks and in Residential.

Job description :

Inside IPO/Connectivity department and in an international context (more than 100 countries and > 160 000 employees), the Network Services Zone Manager, responsible of Russia, Ukraine, Belarus & Kazakhstan, will have to manage those topics:

- act as the primary point of contact for the Business Relationship Managers

- ensure agreed services are being delivered to requirements & business end user expectations and satisfaction levels are met

- managing demands

Main missions in respective zone (covering countries) :

- Work directly with IPO Business Relationship Managers and Business to deliver voice and data services

- Assist BRM & Business to define clearly business needs on Connectivity services perimeter : LAN, WAN, Internet, Voice, ….

- Contribute and assist BRM/Business to use/respect the Demand Management Process based on the Demand Management Portal (DMP) and Catalogs

- Select with BRM the appropriated standards solution in the Connectivity Catalogs of solution

- Present to and communicate with the business and IPO leadership

- Report on Connectivity network service levels and insure that we respect our Service Level Agreement (SLAs) based on Key Indicator Performance (KPI)

- Manage Monthly Service Review with BRM/Business to report KPIs and present all the program/project impacting the zone

- Manage with BRM/Business and update key information as criticality of site, address, local contact, ….

- Manage relationship with local ISP and connectivity suppliers. Conduct and govern regular meetings with local ISP and connectivity suppliers in order to monitor and improve quality of service

Qualifications / Skills :

- University degree,

- 8 years in IT environment with some 5 years of experience in managing relationships with internal business customers

Skills / Competencies

Scale

IT Global and Architecture understanding

Strong communication and collaboration skills

Strong Customer focus

Service Management

Business and financial acumen

Network skills

English fluent

Working environment

Windows 10 PC,O365, Skype for Business

Network environment :

LAN, WAN, … : CISCO

Voice : SFB & Avaya

Internet : Checkpoint, PaloAlto, etc.

Cloud architecture: Amazon Web Services, Azure

☑ О компании:

Логотип (эмблема, торговая марка, бренд) компании:

Сфера деятельности компании: Электроника, приборостроение, бытовая техника, компьютеры и оргтехника; .

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