Training Manager / Тренинг менеджер

☑ Основной блок:

Опыт работы: 1–3 года.

Тип занятости: частичная занятость.

График работы: гибкий график.

Зарплата: по результату собеседования.

Место работы (точный адрес): Россия, Москва, улица Кулакова, 20к1.

☑ Актуальность объявления:

Это объявление № 24897270 добавлено в базу данных: Пятница, 17 января 2025 года.

Дата его обновления на этом интернет-ресурсе: Воскресенье, 16 марта 2025 года.

☑ Репутация компании "Hampton by Hilton Moscow Strogino":

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☑ Подробности о вакантном месте:

As a Training Manager you will be responsible for developing the skills and knowledge of all Team Members to ensure consistent quality of customer service is provided to all guests in the hotels.

Specifically, a Training Manager will perform the following tasks to the highest standards:

• Responsible for the administration and organisation of all aspects of training programmes and initiatives to ensure compliance according to Hilton Brand Standards
• Using a variety of training methods to incorporate initiatives and plans of the hotels that will drive skills and product knowledge, guest satisfaction and team member engagement
• Ensure all corporate and individual annual training plans and training calendars are facilitated for the hotels.
• Collaborate with Heads of Departments to carry out monthly checks and identify training needs based on guest feedback
• Translation of training materials to Russian for non English speakers

What are we looking for?

• Excellent communication and presentation skills
• Excellent people management skills
• Demonstrated ability to develop interpersonal relationships
• Positive attitude
• Committed to delivering a high level of customer service, both internally and externally
• Ability to work on their own or in teams
• Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Word, PowerPoint

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality
• Fluency in English both written and spoken (upper-intermediate and above)

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

☑ О компании:

Логотип (эмблема, торговая марка, бренд) компании:

Сфера деятельности компании: Гостиницы, рестораны, общепит, кейтеринг; .

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