Partner Support Specialist (Temporary)

Вакансия № 3227645 от компании ООО Booking.com Russia, ООО на Электронной Службе Занятости Населения Москвы.

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☑ Основной блок:

Опыт работы: не требуется.

Тип занятости: проектная/временная работа.

График работы: полный день.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 3227645 добавлено в базу данных: Пятница, 24 января 2025 года.

Дата его обновления на этом интернет-ресурсе: Воскресенье, 16 марта 2025 года.

☑ Статистика предложения работы № 3227645:

Прочитано соискателями - 188 раз(а);
Отправлено откликов - 0 раз(а);

☑ Репутация компании "ООО Booking.com Russia, ООО":

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☑ Подробности о вакантном месте:

Partner Services engages with existing and future partners to make them successful on Booking.com. We want to provide our guests with the widest choice of accommodations at the best prices. We focus on partner growth in volume and business value.

The Partner Support Team will be responsible for adding support towards our Partner base from new Regional Sites. The regional sites will make partners aware of opportunities and support promotional campaigns. Within the team, we are looking for an Partner Support Specialist.

As an Partner Support Specialist in the Partner Support Team, you will be responsible to proactively contact new partners or leads. You will be working in our dynamic, pleasant and international work environment. In this role you will be regular office hours from our Moscow office. It is important that you are open, honest, willing to learn and have a strong natural appetite for activities and “go the extra mile”.

This is the temporary role for half of a year contract.

Responsibilities:

NP (new partnership) support; support registration through open, bookable.
Proactively contact new/potential accommodation partners to encourage completion of their online registration.
Offer support to finish onboarding, instruct and educate on tools, provide information & support.
Delivering training by phone to new properties on how to use the Booking.com extranet and rates; availability system.
Contact partners to make them aware of business and growth opportunities to drive and maximize value.
Always assuring a high level of customer service, being efficient and professional.
Confident communication over the phone and via email.
Actively participate with various projects; initiatives within your team.
Collaborate with your team and Booking.com teams globally to continue to improve. Outbound activities will include calling on specific opportunities e.g. availability, support on reduce churn, support promotional campaigns, support roll out services/products (e.g. Booking Suite), etc.

Skills/experience required:

Excellent communication and problem solving skills.
Ability to identify opportunities for new or potential partners in regards to supply and demand, and effectively communicate these opportunities.
Tourism or hotel background and/or education preferred.
Excellent knowledge of Russian and English languages.
Strong computer skills.
Available full-time (40 hours / week).
Already eligible to work in Russia.

Application process

Our process consists of 2 steps.
Once you have decided you would like to apply, you will start an online application which includes personal information, uploading your CV and cover letter, and a set of questions.

If you have successfully passed the online application stage you will have a 15-minute call with a recruiter who will ask you some questions to determine your fit with the role and company. This step is followed by a local interview in the office (end of March 2018 - beg of April 2018 ) where we will make a decision.