Information Systems Support Engineer

Вакансия № 3933786 от компании KPMG на Электронной Службе Занятости Населения Москвы.

☑ Основной блок:

Опыт работы: не требуется.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

Это объявление № 3933786 добавлено в базу данных: Среда, 5 февраля 2025 года.

Дата его обновления на этом интернет-ресурсе: Воскресенье, 16 марта 2025 года.

Прочитано соискателями - 111 раз(а);
Отправлено откликов - 0 раз(а);

Information Systems Support Engineer
ITS department, KPMG Russia & CIS
Location: Moscow

Responsibilities:

To be a member of 2-nd line support team, providing support and technical administration of web-based systems: Microsoft Dynamics Client Relationship Management (CRM), Elma BPM, Atlassian Jira, ABBYY FlexiCapture and others.
Participate at planning and implementing changes and new releases of those systems.
Responsible for stable operations of those applications.
Close communications with Business Owners and key users of those systems.
Coordinate 3-rd line (external) support of those systems.
Applications performance monitoring and optimization.
Make updates to system documents;
Conduct end-user trainings;
Bug reporting and troubleshooting.

Desired Skills and Experience

Mandatory:

2+ years of experience in such IT areas as Application Support, Information Systems Implementation/Development or Business Analysis;
Strong analytical and troubleshooting skills;
Track record of building strong relationships with business users;
Demonstrated passion for learning new technologies;
Good communication and presentation skills;
Intermediate level of English;
Higher education (preferably technical);
Advanced user of Microsoft Windows and Microsoft Office.

Optional:

Experience of providing Web Applications Support;
Experience with implementing or supporting Document Management System and/or CRM systems;
Knowledge of sales and marketing processes at a large B2B company;
Knowledge of contract management processes at a large B2B company;
Understanding of application architecture, implementation approach and system development life cycle;
Experience of working in a virtual teams;
Knowledge of Windows Server, DNS and Active Directory.

We offer

Great professional IT team and friendly environment in Moscow City business center;
Powerful and fast laptop with SSD and additional monitor;
Ability to work from home 1 day per week;
Operation and support of various information systems to be used by up to 5000 users in 24 offices located at 8 countries;
Comprehensive remuneration package;
Excellent opportunities for career and professional growth;
A wide range of training and development programs.