Host (Arabic language)

☑ Основной блок:

Опыт работы: не требуется.

Тип занятости: проектная/временная работа.

График работы: полный день.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 3979142 добавлено в базу данных: Суббота, 15 февраля 2025 года.

Дата его обновления на этом интернет-ресурсе: Вторник, 18 марта 2025 года.

☑ Репутация компании "iLUKA":

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☑ Подробности о вакантном месте:

ILUKA - Guest communications/relations assisstant / host

We are looking for Hosts who are Fluent in Russian and English to join us working on the Russia 2018 FIFA World Cup we will look for you to work on certain days throughout the World Cup in 2018, we are looking for hosts in all the Host Cities. The primary role of an iLUKA Host is to act as an Ambassador representing our Client’s brand and to Lead other iLUKA hosts in the delivery of exceptional and memorable hospitality experiences to all guests who join us. Hosts can be deployed in a variety of settings and the focus of the role will vary slightly dependent upon the environment.

What you will be doing

Primary Responsibilities

• To deliver an exceptional hospitality experience to the clients’ guests
• Understanding guest touch points, provide a friendly and welcoming meet and greet service
• Be the first point of contact and meet and greet guests on arrival
• Manage and organise guest groups to ensure that they are in the right place at the right time
• Accompany guests throughout their journey and deal effectively with any issues or problems that arise in order to make the guest experience a smooth and enjoyable one
• Provide information and assistance to guests in all situations and at all stages of the programme
• Deliver outstanding customer service and create an environment that is friendly, fun and guest focused
• To co-ordinate guest departures as their experience draws to a close

Specific Responsibilities whilst working in the following environments:

Airport

• Act as first point of contact for guests arriving at the airport and provide a friendly and welcoming meet and greet service
• Act as the last point of contact for guest departures
• Management of guest lists
• Ensure a smooth transition through the airport and hand guest over to the transport host teams

On Programme

• Provide information and assistance to guests at all points of contact, whether at the hotel, on the coach or at venues
• Accompany assigned guests on a daily basis throughout their programme
• Management of guest lists

Hotel

• Man Hospitality Desk to provide information and assistance to guests in the hotel relating to the local area and their specific programme
• Enrich the overall guest experience whilst in the hotel
• Hospitality Venue
• Meet and greet guests in a friendly and welcoming manner
• Ensure the venue is immaculately presented
• Provide assistance to the venue teams on an as needed basis

Event Venue

• Meet and greet guests in a friendly and welcoming manner
• Provide information and assistance to guests as required
• Accompany guests on their journey and ensure a smooth transition to other host teams on arrival at the destination
• Management of guest lists

This is not an exhaustive list, and all team members will be expected to contribute to any other aspects of the programme, as necessary.

The Skills and Experience you need

• Russian/English/Arabic
• Previous hosting/hospitality experience would be an advantage
• Highly effective communication and interpersonal skills
• A fun, ‘Can Do’ attitude
• Confidence to manage and engage with groups of people in a variety of settings
• Ability to think on your feet and resolve problems calmly and efficiently
• A desire to deliver the very best levels of customer service

☑ О компании:

Логотип (эмблема, торговая марка, бренд) компании:

Сфера деятельности компании: Гостиницы, рестораны, общепит, кейтеринг; Перевозки, логистика, склад, ВЭД; СМИ, маркетинг, реклама, BTL, PR, дизайн, продюсирование; Услуги для бизнеса; .

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