SAP CRM consultant (IT Business Applications)

Вакансия № 5930853 от компании ООО Гиперглобус на Электронной Службе Занятости Населения Москвы.

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☑ Основной блок:

Опыт работы: 1–3 года.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 5930853 добавлено в базу данных: Воскресенье, 9 марта 2025 года.

Дата его обновления на этом интернет-ресурсе: Вторник, 18 марта 2025 года.

☑ Статистика предложения работы № 5930853:

Прочитано соискателями - 196 раз(а);
Отправлено откликов - 0 раз(а);

☑ Репутация компании "ООО Гиперглобус":

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☑ Подробности о вакантном месте:

Globus Russia, the daughter company of Globus Holding, Germany, one of the largest Retail companies in Russia, is currently implementing a CRM Solution to support business domain Customer Engagement& eCommerce. In order to support the implementation Globus Russia Loyalty program and other Marketing activities opens a position of CRM consultant in IT Business Applications at Moscow office

You function:
Participation in CRM Loyalty program and Customer personal communications (Hybris Marketing) development projects as SAP CRM Consultant and/or Functional expert;
Proactively participate in identifying solutions, designing concepts, system improvements or opportunities and driving for their implementation in the frame of project implementation and support;
Capture, collect, describe complex business requirements and facilitate workshops for interviewing key-users and business process owners during order clarification phases;
Drives technology and business process innovation by implementing sound IT Solutions for the business domain Customer Relationship Management, Marketing and Multichannel;
Prepare Business Blueprints, fit/gap analyses, technical and migration concepts, technical specifications and test scenarios;
Design, configure and test Loyalty and Digital marketing Solution;
Support the migration and Quality assurance in all project phases and support;
Carry out complex assignments requiring the development of new or improved procedures or business processes;
Acts as liaison with business process owners, solution owners, key-users and global team;
Provide key-user and end user trainings, documentation;
Second and Third Level support of applications (SAP, non-SAP) supporting domain Customer Engagement& eCommerce business domain;
Coaching other team members and support permanent Knowledge How Transfer;
Establish close collaboration with fellow teams, Global Competence Center and external suppliers to ensure that CRM Solution is adapted for local business requirements.

Our expectations:
3+ years of relevant working experience as SAP CRM Consultant, supporting and implementing CRM or/and Hybris Marketing Solutions in Business areas Marketing, Sales&Distribution, Customer Service, eCommerce as well as Analytics, preferably in Retail and/or FMCG and/or excellent understanding of Retail and/or consumer goods industry;
Bachelor's Degree in IT, Economics, Business or related field;
A proven track record of successful SAP CRM implementations (1-2);
Sound knowledge and proven hands-on experience within Customer relationship management and Customer Engagement Intelligence;
Experience to work under pressure in global project teams;
Committed to self-development and can demonstrate a willingness to operate outside of his/her comfort zone with an entrepreneurial spirit;
Fluent English in speaking and writing is mandatory;
Analytical and innovative problem solving skills;
Excellent verbal and written communication skills;
Ability to work on various and cross-functional subjects, integrative mindset.

We can offer:
Challenging involvement in building internal IT Competence in the global innovative team from the scratch;
Wide career opportunities in one of the largest international Retail companies;
Social benefits package (additional medical insurance, family events);
Corporate discounts in our hypermarket chain;
Flexible working hours negotiable;
Friendly and collaborative environment;
Opportunity to learn foreign languages;