Phone Operator / Телефонный оператор

☑ Основной блок:

Опыт работы: не требуется.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: от 29000 до 29000 руб..

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 5980922 добавлено в базу данных: Понедельник, 24 февраля 2025 года.

Дата его обновления на этом интернет-ресурсе: Вторник, 18 марта 2025 года.

☑ Репутация компании "Novotel Adagio Ibis Moscow Kievskaya":

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☑ Подробности о вакантном месте:

Are you someone unique?

Do you share our passion?

Do you welcome people with your heart?

Do you want to be a part of a great team?

FEEL WELCOME!

Novotel Adagio Ibis Moscow Kievskaya is looking for organized and people-oriented PHONE OPERATOR to communicate with guests and offer them best hospitality in making the reservations

Our phone operator will be responsible for:

• Rapidly, accurately, and respectfully process incoming requests (primarily via phone).
• Respond to guest’s inquiries and requests and resolve issues via telephone in a timely, friendly and efficient manner
• Provide information and demonstrate knowledge of all hotel facilities and services
• Accept and deliver all messages promptly and accurately, utilizing proper grammar and spelling
• Operate office equipment including, but not limited to, computers, PBX system, fax machine, e-mail, etc.
• Responsible for taking incoming room service requests
• Responsible for forwarding phone calls to appropriate personnel for further assistance
• Operators also are responsible for assisting in the day-to-day filing of all patient information
• The ideal candidate will have experience service guests or customers in a professional setting and have the ability to work a flexible schedule, including night shifts.

Our phone operator obtains the following qualifications:

• Demonstrates ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company;
• Has strong problem solving, reasoning, motivating, organizational and training abilities;
• Is proficient in the use of PC, well acquainted with Internet resources;
• Has good writing skills;

• Is energetic, initiative and reliable, focused on the details;
• Is able to work under pressure in multitasking environment and meet the deadlines with a minimum supervision;
• Must know: English fluent telephone etiquette

What we offer instead:

• Great team and unique experience;
• Competitive salary;
• Trainings and workshops in the related area according to areas of development;
• The opportunity to develop in a rapidly growing international company – AccorHotels.

All further conditions will be identified with successful candidates.

☑ О компании:

Логотип (эмблема, торговая марка, бренд) компании:

Сфера деятельности компании: Гостиницы, рестораны, общепит, кейтеринг; .

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