Support Associate Intern (Customer Interaction Center)

Вакансия № 8730175 от компании SAP на Электронной Службе Занятости Населения Москвы.

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☑ Основной блок:

Опыт работы: не требуется.

Тип занятости: стажировка.

График работы: гибкий график.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 8730175 добавлено в базу данных: Вторник, 18 февраля 2025 года.

Дата его обновления на этом интернет-ресурсе: Воскресенье, 16 марта 2025 года.

☑ Статистика предложения работы № 8730175:

Прочитано соискателями - 267 раз(а);
Отправлено откликов - 0 раз(а);

☑ Репутация компании "SAP":

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☑ Подробности о вакантном месте:

COMPANY DESCRIPTION
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

ROLE DESCRIPTION

In the CIC, you will find yourself in a friendly multinational & multicultural learning environment. Joining the Customer Interaction Center will lay your foundations for a successful career after UNI/College.

You will provide high-quality customer interactions through the processing of inbound customer calls, emails, chats & webforms
Analyzing customer’s non-technical queries, researching possible solutions & providing solid answers easily understood by the customer
Evaluating from a commercial perspective how the customer’s technical issue affects their daily business processes through gathering comprehensive business impact information
You will assist & educate customers in navigating support pages, educating them on how use software download & license key functions
Collaborating with colleagues across SAP teams, engaging with appropriate stakeholders ensuring all customer cases are resolved effectively & in a timely manner

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

Pursuing a Bachelor’s/Master’s degree in Business or Computer Science areas
Fluency in English with excellent communication skills
Commitment to provide excellent customer service
Passionate & dedicated team player
Strong time management, prioritization & multi-tasking capabilities; utilizing available time efficiently to achieve effective & efficient results
Enjoys & thrives on performing multiple tasks & responsibilities at once
Shift flexibility (days only)

WHAT YOU CAN EXPECT FROM US

Paid Internship
Use of SAP Laptop for duration of internship
Official employment record
Great team of professional and dynamic colleagues
Superior office and work environment
Improving of soft and presentation skills
Improving of hard skills with SAP software
Access to all learning materials
Flexibility in the working schedule

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.