Digital Service analyst for Digital Connected Mining equipment

Вакансия № 8950218 от компании Sandvik Mining & Rock Technology на Электронной Службе Занятости Населения Москвы.

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☑ Основной блок:

Опыт работы: 3–6 лет.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 8950218 добавлено в базу данных: Суббота, 22 февраля 2025 года.

Дата его обновления на этом интернет-ресурсе: Воскресенье, 16 марта 2025 года.

☑ Статистика предложения работы № 8950218:

Прочитано соискателями - 141 раз(а);
Отправлено откликов - 0 раз(а);

☑ Репутация компании "Sandvik Mining & Rock Technology":

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☑ Подробности о вакантном месте:

The duties of the Digital Service analyst are to provide customers and internal service team with technical and operations-related assistance pertaining to the performance, operation, and maintenance of Loaders, Trucks and Drills, based on data from remote connected equipment.

Key Performance Areas

Proactively monitor mining equipment on remote site operations and provide analysis of equipment operation
Analyze and communicate information to customers and Service department to improve equipment reliability
Review customer data and provide recommendations for improvement on all policies, procedures, operations, and technical issues
Provide root-cause analysis and operations reports to Digital Service Agreement managers and customers upon request
Assist in the creation of troubleshooting documentation and root-cause analysis tools
Interpret and apply technical documentation, procedures, and other relevant documentation to resolve operational / reliability issues
Knowledge of Underground or Surface mining operations is highly desirable
Assist in presenting detailed customer-orientated information for connected fleet, FDM (fleet data monitoring) capabilities for customers and RMC (remote monitoring Centre), related software capabilities for service maintenance projects.
Support daily meetings by supplying 24-hr synopsis of the previous day’s activity to inform the service organization of fleet issues and current projects
Communication with global colleagues, responsible for Digital Service Solutions development
Support Parts&Services RMC, FDM and other internal departments in all areas of operations
Provide assistance to Information Technologies (IT) department in case necessary

Your Profile:

Bachelor's degree in Engineering or 7 years experience working in mining equipment maintenance and operations
Be proficient in the use of Microsoft Office products (Word, Excel, PowerPoint and Power BI or other Business Intelligence products), Adobe Acrobat
Location: Flexible
Fluent Russian and English

We offer: