Digital and E-commerce Manager Kiehl's & Urban Decay

Вакансия № 9848120 от компании L’Or?al на Электронной Службе Занятости Населения Москвы.

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☑ Основной блок:

Опыт работы: более 6 лет.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Место работы (точный адрес): Россия, Москва, 4-й Голутвинский переулок, 1/8с1-2.

☑ Актуальность объявления:

Это объявление № 9848120 добавлено в базу данных: Воскресенье, 2 февраля 2025 года.

Дата его обновления на этом интернет-ресурсе: Воскресенье, 16 марта 2025 года.

☑ Статистика предложения работы № 9848120:

Прочитано соискателями - 242 раз(а);
Отправлено откликов - 0 раз(а);

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☑ Подробности о вакантном месте:

Are you a strong digital talent with interesting experience and have a proven track record? Is it your passion to work with the market leader in the world’s largest beauty company? And are you ready to take on leading digital role for Luxery brands as the first of several steps in your L’Or?al career? Then you must be the digital star that we are looking for – Digital Manager and E-commerce manager for Kiehl's & Urban Decay brands!

Key responsibilities:

E-commerce:

Create and execute sales plan for eD2C shop (KPI: SO / SI)
Manage website UX & SEO optimization (content, website updates) to increase conversion rate (target 1%+)
Management of all integrations and implementation of new tool in co-op with agency
Manage performance media channels: paid search, paid social, CPA (with optimization for conversion)
Management of customer care (call-center): reporting, flows and atomization (1st level responsibility: Ecom dedicated questions; KPI: cancellation rate) in co-op with Corp Ecom Manager and marketing, training manager
Management of delivery services: management of return rate and courier companies in co-op with L’Oreal customer care and Corp Ecom Manager
CRM: management of communication plan (by segment): broadcast and triggers scenarios and loyalty programs in co-op with CRM Manager
Reporting and Analytics (monthly overview, weekly operational). Detailed analysis and dashboards. Proposals focused on performance improvements on the basis of analysis
Document support and budget planning

Animations and special projects

Create animation plan for ecom support based on marketing calendar and ecom & CRM business needs
Provide ideas for projects aimed at brand awareness, lead generation and SO growth
Lead projects in cooperation with other teams: visualization on site, media-support, newsletters by segment
Master awareness media campaigns including targeting, main KPIs, segmentation of messages, analysis and reports. Manage media agencies and co-operate with in-house media trading

Cooperation

Build and maintain relations with teams inside business unit of American brands and other internal stakeholders (supply chain, research etc)
Work with external agencies (CRM and production) to execute projects and to optimize consumer messaging and journey

Who are we looking for:

Detail and results-oriented with excellent follow through
Ability to multi-task and balance competing priorities and tight deadlines in a fast changing environment
Wiliness to question status quo in order to improve current business practices
A strategic and creative thinker with proven analytical and problem solving capabilities
Ability to interact and communicate with all levels of the organization