Service Customer Engineer

☑ Основной блок:

Опыт работы: 3–6 лет.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Место работы (точный адрес): Россия, Москва, Космодамианская набережная, 52с5.

☑ Актуальность объявления:

Это объявление № 6091327 добавлено в базу данных: Воскресенье, 19 января 2025 года.

Дата его обновления на этом интернет-ресурсе: Воскресенье, 16 марта 2025 года.

☑ Репутация компании "Vertiv":

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☑ Подробности о вакантном месте:

Purpose: Ensuring qualified service of Vertiv products

SUMMARY

Responsible for start ups, maintenance, and emergency repairs. Required to establish, promote and maintain excellent rapport with all customers, salesmen, distributors, and others within the area. Maintain continuous communications with Call Control and the department Manager/Supervisor.

Main responsibilities:

• Technical support to sales staff
• Technical support to Business Partners
• Advising customers on technical issues
• Repair, Commissioning and maintenance of equipment
• Assistance in determining the requested spare parts
• Assistance in the selection of the optimal technical solution
• Control and accounting of commissioning works
• Consideration and execution of warranty cases
• Registration and sending of warranty claims to Europe
• Interaction with the support team at the factory
• Training Business Partners and Customers

• Attend customer meetings as required

• Carry out regular Health and Safety audits on other engineers and approved sub contractors

• Perform all work in a safe manner and in accordance with established company safety policy.

Qualification & Experience required:

• At least 5 years of work in the field of relevant technical systems;

• Extensive experience of working in a technical service or test environment of equipment is essential
• Higher technical education
• Knowledge of English, at the level that allows you to correspond with employees from other countries, to study and communicate with the customer.
• Attention to detail and the ability to work in a multitasking environment;
• Stress resistance, organization and discipline;
• Teamwork skills;
• Willingness to travel, which can take 50% of working time;

• Clean Valid driving license;

• Ensure availability to work during weekend and nights.

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