Менеджер по работе с клиентами (Customer Success Manager)

Вакансия № 8664052 от компании Improvado на Электронной Службе Занятости Населения Москвы.

☑ Основной блок:

Опыт работы: 1–3 года.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: от 110000 до 150000 руб..

Место работы (точный адрес): Россия, Москва, Новослободская, 1-й Щемиловский переулок, 16с2.

Это объявление № 8664052 добавлено в базу данных: Суббота, 8 марта 2025 года.

Дата его обновления на этом интернет-ресурсе: Воскресенье, 16 марта 2025 года.

Прочитано соискателями - 180 раз(а);
Отправлено откликов - 0 раз(а);

Client Facing

About You

Fluent English
Proven success in creating exceptional and impactful customer service experiences
You are friendly, professional, and know how to take care of customers
Background with support of a tech product, ideally in the martech/ adtech space
Highly organized when it comes to task tracking across multiple clients
Excellent communication and collaboration skills
Bonus points if you are a Sequel or Tableau wizard

Key responsibilities include:

Customers are your #1 priority, and you’ll do whatever it takes to support them.
Learning our product inside and out to be able to solve simple questions quickly
You will be working directly with our clients to solve any tech issues that arise in a timely manner
You'll help the sales team on-board new clients and field any questions during the on-boarding process.
You will track all tasks meticulously to make sure they have completed within a reasonable time period.
You'll work closely with our sales team and account managers to resolve issues as they arise.
You'll also work closely with our development team to make sure all tasks are pacing for a timely delivery.

Hours: