Customer Service and Administrative Assistant

☑ Основной блок:

Опыт работы: 3–6 лет.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 2496890 добавлено в базу данных: Четверг, 23 января 2025 года.

Дата его обновления на этом интернет-ресурсе: Воскресенье, 16 марта 2025 года.

☑ Репутация компании "CONSORT Group":

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☑ Подробности о вакантном месте:

On behalf of our client - European production company (start-up in Russia) are looking for Customer Service and Administrative Assistant.

RESPONSIBILITIES

Sales/Customer Support

• Provide product availability and quotes
• Ensure purchase orders are fulfilled at due date, communicate with customers if delay is expected
• Create and submit invoices via mail, email, customer network platform
• Provide freight quotes to customers
• Work with customers and freight providers to ensure shipments are picked up and delivered accurately
• Manage and track shipments against customer requirements and track/update delivery status
• Complete and submit freight claims when damage occurs and coordinate replacement machine
• Work with intercompany suppliers to make sure intercompany orders are fulfilled, communicate on delivery times, follow up payments
• Work with customs broker to insure all documents are completed and presented for all international freight
• Work with banks to insure all documents are completed and presented if transaction requires so

General office administration

• Answer phones, open and treat mail
• Assist with production of marketing material, booth for tradeshows
• Manage and record office expenditures
• Other general admin duties

Basic accounting activities

• Accounts receivable and Accounts payable
• Bank and credit card reconciliation
• Banking cash management
• Wire transfers
• Collection of financial documents for external accountant
• Collaboration with external accountant

SKILLS

• Fluency in French and/or English required
• Good customer management skills : listening, empathy, self-control
• Understanding of basic accounting principles
• Excellent organizational and time management skills
• The ability to prioritize tasks and work under pressure
• Good team-working skills
• Excellent interpersonal, oral and written communication skills
• Attention to detail
• Flexibility and adaptability to changing workloads
• A problem-solving approach to work
• Knowledge of Microsoft Office Suite (Word, PowerPoint, Excel) and other commonly used office packages
• Knowledge of basic accounting principles
• Strong IT and typing skills
• Relevant office experience

☑ О компании:

Логотип (эмблема, торговая марка, бренд) компании:

Сфера деятельности компании: Услуги для бизнеса; .

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