Service Delivery Expert - Onsite Services Telephony & Mobility

Вакансия № 3044209 от компании SANDOZ на Электронной Службе Занятости Населения Москвы.

☑ Основной блок:

Опыт работы: 3–6 лет.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

Это объявление № 3044209 добавлено в базу данных: Вторник, 4 марта 2025 года.

Дата его обновления на этом интернет-ресурсе: Воскресенье, 16 марта 2025 года.

Прочитано соискателями - 189 раз(а);
Отправлено откликов - 0 раз(а);

Accountabilities:

Introduce / deliver enterprise end-user IT services/ solutions provided via global service portfolio in sites / countries / cluster
Follow end user adoption plans provided when introducing new IT services/ solutions and oversee and measure adoption activities at sites
Realize and coordinate proper service integration locally as well as with local projects and ensure local readiness
Delivery of service desk (L1) and onsite services (L2) locally
Communicate to key stakeholders in case of issues, gaps, risks
Adhere to a service delivery excellence mindset for excellent end user experiences
Address business demand by capturing high level technology requirements and ensure technology impact analysis is provided to business
Partner with EUX external team members on the ground
Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope
Perform on-site services in relation to Global TIS services such as local data center management, local Asset & Inventory Management & OSS-Services, incident management, life-cycle and deployment of technology in local site (where applicable and agreed between EUX and TIS)