Service Consultant

Вакансия № 9696170 от компании Accenture на Электронной Службе Занятости Населения Москвы.

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☑ Основной блок:

Опыт работы: не требуется.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 9696170 добавлено в базу данных: Среда, 12 февраля 2025 года.

Дата его обновления на этом интернет-ресурсе: Понедельник, 17 марта 2025 года.

☑ Статистика предложения работы № 9696170:

Прочитано соискателями - 154 раз(а);
Отправлено откликов - 0 раз(а);

☑ Репутация компании "Accenture":

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☑ Подробности о вакантном месте:

If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.

Accenture in facts…

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With about 460000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Accenture in Russia…

Russia is a priority market for Accenture. Having operated in Russia since 1992, Accenture is uniquely positioned in the market to offer full range of capabilities required by its clients. In combination with its worldwide best practices and deep understanding of the Russian business environment, Accenture professionals in Russia possess deep industry expertise across different industry groups. Currently Accenture Russia office has more than 1000 management consulting and technology services professionals.

Your role...

Service Consultant/Specialist uses company standard methods and existing experience to help application services solution architects and service managers to design services, prepare and run transition from insourcing, optimize and automate existing deliveries; plan, monitor and control delivery for high quality and predictable outcomes for projects and/or managed services.

Key responsibilities:

Monitor delivery performance and quality using metrics and status reporting and implement continuous improvements
Analyze, propose and drive delivery of optimizations in existing services
Manage the delivery effort including change, demand and support of operations management within schedule, cost, quality, effort, SLAs and KPIs
Ensure delivery architecture is implemented according to policies/standards and solution is benchmarked externally
Collaborate with solution architects and service managers to translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate
Collaborate as a supporting member of the sales team to represent the solution offering
Support the management of financials, contractual, and operational commitments in alignment with contract and original deal economics, as well as cost management targets
Prepare the spend estimate, schedule, work plan, resource/sourcing plan
Maintain a keen understanding of market (trends, competition etc.) to provide market leading perspectives, emerging trends, tools and techniques that can be effectively utilized to develop and promote business.

Preferred Skills/Qualifications:

ITSM, ITIL knowledge (including but not limited to – incident and problem management, release management, change management). Relevant certificates as advantage.
Practical application or service management experience
Knowledge of software development lifecycle is a plus
Knowledge of application and infrastructure monitoring, automation and orchestration methods and tools is a plus
Bottom-up and top-down estimation abilities
Estimating and Deal Shaping
Proposal Development