IT Support Engineer

Вакансия № 9807468 от компании Би-Джи-Си Партнерс Си-Ай-Эс на Электронной Службе Занятости Населения Москвы.

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☑ Основной блок:

Опыт работы: 3–6 лет.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: от 130000 до 180000 руб..

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 9807468 добавлено в базу данных: Воскресенье, 2 марта 2025 года.

Дата его обновления на этом интернет-ресурсе: Вторник, 18 марта 2025 года.

☑ Статистика предложения работы № 9807468:

Прочитано соискателями - 230 раз(а);
Отправлено откликов - 0 раз(а);

☑ Репутация компании "Би-Джи-Си Партнерс Си-Ай-Эс":

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☑ Подробности о вакантном месте:

The IT Support role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing, communications environment. This includes installing, diagnosing, repairing, maintaining and upgrading all PC hardware/software/phone systems to ensure optimal IT services availability. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion, and provide end-user assistance where required. Be alert to Conduct Risk issues, specifically the risk of harm to client interests, market integrity and/or competition in financial markets due to inappropriate practices or behaviours across the firm.

Important: CVs are accepted only in English

Key Responsibilities

Assist staff with the installation, configuration and ongoing usability of
desktop computers, peripheral equipment, software, phones systems and all equipment in datacentre
Work as a part of the EMEA IT Support staff helping to support all EMEA offices remotely with various remote support tools
Work with vendor support contacts to resolve technical problems
Ensure all systems work seamlessly to make sure 100 % availability of IT services
Work with Facilities team for first level hands on help for air con , UPS and door access system
Work with procurement staff to purchase hardware and software.
Assesses functional needs to determine specifications for purchases
Other duties as required

Required Experience

Experience supporting Windows 7 and 10 desktop/laptop PCs
Experience troubleshooting hardware issues and replacing hardware on both
desktop and laptop PCs
Experience installing software, patches, updates on Desktops, Laptops
Knowledge and understanding of various Financial applications such as Bloomberg, Thomson Reuters Eikon, and others
Experience using PBX/phone systems
Basic network knowledge,
Cable management (patching) (Needs to know how to make cables up)
Experience troubleshooting basic network, software, printing problems
Language: has to be fluent in English (Speaking, writing, understanding)
Experience with service desk systems