Technical Support Lead

Вакансия № 32232807 от компании QIC на Электронной Службе Занятости Населения Москвы.

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☑ Основной блок:

Опыт работы: 3–6 лет.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 32232807 добавлено в базу данных: Воскресенье, 2 февраля 2025 года.

Дата его обновления на этом интернет-ресурсе: Понедельник, 17 марта 2025 года.

☑ Статистика предложения работы № 32232807:

Прочитано соискателями - 9 раз(а);
Отправлено откликов - 0 раз(а);

☑ Репутация компании "QIC":

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☑ Подробности о вакантном месте:

Best Online Insurance Company in The Middle East 2023! We are Qatar Insurance Company (QIC), the leading insurance provider in GCC with a history dating back to 1964.

Mission Digital Hub: To Digitise QIC group to bring its products to the attention of Millions

Our vision is to make QIC Group become the first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform. Through our digital platforms, such as qic.online and the QD app (Qatar Digital), we empower customers to manage their needs anytime and anywhere.

We are currently searching for an expert who would start our technical support function in close collaboration with our product and qa teams, reporting directly to the CTO.

Responsibilities

Assess the current demands and trouble zones as per feedbacks from the product and QA teams
Suggest, implement, and supervise necessary technical monitoring tools
Build the technical support department from scratch

Requirements

Rich experience in functional testing
Strong theoretical knowledge in Software testing
Strong understanding of Software Development Life Cycle
Experience with software QA tools and processes
Experience with Monitoring software tools and set up from scratch
Working knowledge of the general client-server architecture, IT-landscape, trends, and emerging technologies
Experience in building and development of technical support processes and department

Conditions

Long-term service agreement contract with QIC with 3 months probation period
We are diverse — our digital nomads work remotely from 20+ different countries
Payment in US dollars monthly to your bank account using SWIFT
Full-time remote, work schedule: 5 days per week, Sunday to Thursday, GMT +3 timezone
Vacation policy: Qatar Holiday Calendar, 28 days of vacation, and 10 sick-day-offs
Performance reviews are conducted twice a year, with the possibility of a raise in March and September
Potential opportunity to apply for a Qatar ID and relocation to Doha, Qatar

Benefits