Technical Support Specialist (Printers, MFPs, Scanners)

Вакансия № 6898482 от компании ООО Бразер на Электронной Службе Занятости Населения Москвы.

☑ Основной блок:

Опыт работы: 1–3 года.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Место работы (точный адрес): Россия, Москва, Белорусская, 1-я Тверская-Ямская улица, 21.

Это объявление № 6898482 добавлено в базу данных: Четверг, 13 февраля 2025 года.

Дата его обновления на этом интернет-ресурсе: Воскресенье, 16 марта 2025 года.

Прочитано соискателями - 124 раз(а);
Отправлено откликов - 0 раз(а);

Brother LLC, part of Japanese multinational electronics and electrical equipment company headquartered in Nagoya, Japan,

is inviting candidates on the position of Service Engineer (printers, multifunction printers, scanners).

Responsibilities:

Provide technical support of end-users of Brother’s products (printers, multifunction printers, scanners) by phone and email.

Visits to key clients of the Company for providing service support in Moscow in Moscow region (seldom)
Conduct web and personal trainings for Service centers authorized on working on Brothers products
Technical support of Engineers at service centers
Written communication with head offices in Japan and UK due complex technical issues (escalation technical problems to responsible persons)
Controlling of the terms of warranty repairs
Business trips through Russia (seldom)
Weekly reports
Other duties and requests from direct Manager and/or General Director of the Company to support Company`s business

Requirements:

Higher technical education
Good command of English language
Ability to communicate easily with customers, to be ready to realize principle «At your side» for clients on practice.
Knowledge of network protocols: TCP/IP, SMTP, SNMP, SMB, TWAIN, IMAP (as a plus)
Knowledge of operation systems Windows (must), MacOS & Linux (as a plus)
Ability and wellnesses to learn

Conditions: