Customer Support Agent

Вакансия № 24729175 от компании LFCarry на Электронной Службе Занятости Населения Москвы.

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☑ Основной блок:

Опыт работы: 1–3 года.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: от 1000 до 1250 USD.

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 24729175 добавлено в базу данных: Вторник, 11 марта 2025 года.

Дата его обновления на этом интернет-ресурсе: Понедельник, 17 марта 2025 года.

☑ Статистика предложения работы № 24729175:

Прочитано соискателями - 24 раз(а);
Отправлено откликов - 0 раз(а);

☑ Репутация компании "LFCarry":

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☑ Подробности о вакантном месте:

LegionFarm is a platform created for gamers by gamers. This is a place where you can hire PRO players for in-game coaching and assistance services in a variety of games loved by millions

Funded by Y Combinator, Twitch co-founder, and dozens of VCs and Angels.

The Legionfarm platform is used by gamers from 50+ countries around the world. We are a USA-based company, headquartered in San Francisco, with an operating team in Istanbul, Amsterdam and Singapore.

Our Support team strives to make the playing experience even more enjoyable by providing timely and professional assistance to our customers and PROs around the world. Most of them are the US and Europe based and you will be helping them using various communication channels

What you will do:

Respond to clients' inquiries acknowledging and resolving their complaints and issues;
Identify clients' needs and inform them about existing and new features and how to use them;
Maintain a positive, empathetic, and professional attitude towards PROs' at all times;
Collaborate with internal teams to address complex issues, bug reporting, and product improvements;
Participate in various projects of Operations team like tournaments, testing, and launching of new features, announcements of product changes;
Represent the brand and provide an engaging and positive customer experience.

What we expect from you:

High level of communication skills (written and verbal) and outstanding empathy;
English level - Upper-Intermediate;
High speed and accuracy of typing;
Knowledge of the content of games: Destiny 2, WoW;
Customer support experience, quick and efficient problem-solving ability;
Good Internet connection;
Gaming experience.

Night shifts (19:00 - 07:00), 2/2. You work 2 days, then you 2 days straight weekends;
Salary paid in $/ crypto;

Initial training;

Fully remote work.

- Salary in $

- Remote work or hybrid/office if you are in Istanbul

- Flexibility. We value awareness and involvement. You’ll be able to personally organize your working day, the start of the day is flexible. Results are what’s most important to us.

- An awesome team, where you can always count on the support of like-minded individuals who are ready to discuss even the wildest ideas