IT Manager

☑ Основной блок:

Опыт работы: 3–6 лет.

Тип занятости: полная занятость.

График работы: полный день.

Зарплата: по результату собеседования.

Место работы (точный адрес): Россия, Москва, Парк культуры, Кольцевая линия, метро Парк культуры.

☑ Актуальность объявления:

Это объявление № 6986645 добавлено в базу данных: Вторник, 4 марта 2025 года.

Дата его обновления на этом интернет-ресурсе: Воскресенье, 16 марта 2025 года.

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☑ Подробности о вакантном месте:

Member of the global Enterprise IT organization, the local IT manager is responsible for supporting local business through global services, global policies, while ensuring business continuity and IT security.

Manage user support

• Ensure continued and improved level of service to local subsidiary users
• In charge of management of the user environment (computers, phones) and asset management
• Document processes and contribute to work automation
• Keep an appropriate and effective communication to users and management
• Monitor, support and follow up the incident management process
• Ensure the appropriate maintenance of applications and systems supporting the identification of problems and developing the appropriate solutions

Manage Office IT supplier

• Manage relationship with outsourcing suppliers in charge of IT environment
• Drive and ensure cost optimization
• Local infrastructure management (on premise and outsourced)
• Network (LAN, Wifi, Internet, WAN)
• Systems (local infrastructure management)
• Telephony and video conferencing
• Manage vendors and IT procurement processes in according with Group

Support local business stakeholder

• Take part in management meetings to understand the business strategy
• Define IT strategy / local roadmap to meet local business priorities in accordance with Group
• Support Business projects and manage projects of the IT roadmap
• Supports the hand-over from the build phase to the run & maintain, ensuring the availability of the proper documentation and enabling an effective maintenance
• Supports the change management process interacting with key users to evaluate requirements, discuss solutions and develop delivery plans in accordance with the Group guidelines
• Key stakeholder in subsidiary integration management

Manage the IT team

Recruiting, training and coaching employees, communicating job expectations and appraising their performance

Ensure IT security

• Comply with Group Security policies
• Ensure secure running of local IT environment (data, network and backup)
• Support the business continuity and disaster recovery plans

Local representation of Group IT

• Reporting to group
• Take part in group projects and deploy global services
• Organize team so that its members can take part in global services (help define OneIT roadmaps, provide cross boarder support, share experience…)
• Align subsidiary to global strategy and tool

Manage local budget

• Build yearly budget in accordance with Group guidance and Finance rules
• Follow-up budget execution
• Contribute to IT cost control

Governance

• Ensure that IT processes are followed and provide support during the audit phases
• Coordinates the third parties such as the datacenter administrators, the helpdesk and the software developers, following up the requests and controlling the quality of the execution
• Provides consolidate findings on components or processes
• Prepares periodical reports about the quality of the services and the status of the activities

Requirements:

• Proven working experience as an IT manager or relevant experience, preferably working closely with customers and third parties
• Familiarity with the main IT service management processes and best practices, especially incident management, change management and project management
• Information security knowledge
• Customer and goal orientation
• Assertive and self-motivated
• Available to flexible time windows and travelling where needed
• Ability to work communicating with management
• Highly Organized, problem solving and reliable and able to prioritize
• Good technical knowledge: helpdesk and user support, workstation management, network and system administration
• Familiar with Microsoft environment
• OS Windows and Linux fundamentals
• Ability to manage projects
• Team manager: experienced people manager
• Fully fluent in Russian and in English

Key Performance Objectives/Indicators

• Contribute to maintain the highest availability rate of systems
• Provide excellent quality of service to internal and external customers providing the required guidance, support and evolutions and managing effectively the relationships
• Support the delivery of Group guidelines and roadmaps, and the delivery of a continuous improvement process on the robustness and effectiveness of the tools

Условия труда:

• оформление по ТК
• Медицинское страхование
• Страхование жизни
• офис в центре г Москва

☑ О компании:

Логотип (эмблема, торговая марка, бренд) компании:

Сфера деятельности компании: Информационные технологии, системная интеграция, интернет; .

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