Application Specialist

Вакансия № 28396365 от компании Acsour на Электронной Службе Занятости Населения Москвы.

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☑ Основной блок:

Опыт работы: 3–6 лет.

Тип занятости: полная занятость.

График работы: удаленная работа.

Зарплата: по результату собеседования.

Примерное место работы: Россия, Москва.

☑ Актуальность объявления:

Это объявление № 28396365 добавлено в базу данных: Четверг, 23 января 2025 года.

Дата его обновления на этом интернет-ресурсе: Понедельник, 17 марта 2025 года.

☑ Статистика предложения работы № 28396365:

Прочитано соискателями - 38 раз(а);
Отправлено откликов - 0 раз(а);

☑ Репутация компании "Acsour":

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☑ Подробности о вакантном месте:

The world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine is looking for Application Specialist to join Russia team with reporting line to Technical Solutions Manager.

The role is field based/remote and cover territories - Georgia and Armenia. Required travel: 40-60%.

Please provide CV in English only.

About the role: A key technical contact point regarding all aspects concerning the application and troubleshooting of instruments, automation, software and assays associated with the equipment as well as on site customer training. Working with and supporting the local Sales Team and Second Level support colleagues in Strasbourg. To be a key member of the team working together to meet all designated customer satisfaction goals and in adherence to all governmental regulations / requirements as well as our own internal Compliance and Quality Systems.

Responsibilities:

Responsible for product installation, trainings for the customers, demonstration of the equipment.
Provides technical service support (TSS) and support as technical support operator (TSO) regarding assay performance and other no engineering errors of the equipment.
Prepares product presentations.
Customer training including technical training and presentations on CL products.
Giving technical support and follow-up to Company customer communications on regulatory, technical and support issues.
Adhering to all governmental regulations/requirements as well as Company internal Compliance and Quality System.
Following Company complaint handling procedures relative to complaint identification, documentation, resolution, and escalation.
Familiar with standard concepts, practices, and procedures within a particular field.
Prepare reports on representation funds, corporate vehicle log and fuel/vehicle expenses to support Hotline and follow the prescribed activities in handling complaints.
Locating ad-hoc and archived documents (e.g. signed acceptance forms).
Distributing ad-hoc product related documents (IFU, Manuals, registration certificates etc).
To complete assigned trainings in timely manner.
Translation of Field Action Communications to local markets.
Participation as approver in translation process of product-related documents/reports.

The individual:

Bachelor’s Degree (preferable in Chemistry / Biochemistry / Biology / Medical Degree)
Advanced Microsoft Office skills and capabilities.
Develop a solid understanding of OCD portfolio.
Significant demonstrable in depth knowledge of Clinical Chemistry and Immunoassay products and equipment is essential.
English level (upper-intermediate and higher).
Driver’s license is preferred.
Good communication skills. Effectively builds and maintains partnerships with clients, prospects and people at all levels across the company. Contributes to team and company success. Maintains flexibility and reacts to change appropriately.

Thank you for your CV in English!